Privacy Policy

Trionex Energy Materials ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our contact forms.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2.1 Personal Data

We may collect personal information that you voluntarily provide when you express interest in obtaining information about our products or services. This includes:

• Name
• Company name
• Email address
• Message content and inquiries

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• IP address
• Browser type and version
• Operating system
• Referring website addresses
• Pages viewed and time spent on pages

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you product information and technical specifications
• Improve our website and services
• Communicate with you about our products and services
• Process business transactions and partnerships
• Comply with legal obligations
• Protect against fraudulent or illegal activity

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:

• Consent: You have given us explicit consent to process your personal information for specific purposes
• Legitimate Interests: Processing is necessary for our legitimate business interests
• Contract: Processing is necessary to fulfill our contractual obligations
• Legal Obligation: Processing is required to comply with applicable laws

We may share your information in the following situations:

• Business Partners: With trusted business partners who assist in operating our website and conducting our business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Inquiry data is typically retained for up to 3 years for business relationship purposes.

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing
• Data Portability: Request transfer of your data to another service
• Objection: Object to our processing of your data
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us at sales@trionex.eu

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those of your country. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: